we have only ever stocked products that are made in Australia.
The criteria is set by the Australian Made Campaign Limited, which is a government funded body set up to administer the Australian made logo.
You can visit their website here: Australian Made Campaign Limited
The Australian Competition & Consumer Commission (ACCC) also plays an important part in protecting country of origin claims.
A country of origin claim is any labeling, packaging, logo or advertising that makes a statement, claim or implication about the country from which goods come.
The most common claims are 'Made in Australia', or 'Product of Australia'.
The Trade Practices Act prohibits businesses from making false or misleading representation concerning the place of origin of goods. The Act defines a set of defences for goods that pass certain tests. These are set out below.
The provisions define substantial transformations as:
A fundamental change - in form, appearance or nature such that the goods existing after the change are new and different goods from those existing before the change.
What does that mean?
It means that simple treatments or processing - such as repackaging or mere assembly - are not likely to qualify an otherwise imported good for the 'Made in Australia' claim.
An item must be "substantially transformed" in Australia.
Under the Act, three broad categories of costs of production or manufacture are considered:
The costs must relate directly to the final goods.
This is now regarded as a premium claim about the origin of goods, and two rigorous criteria must be met:
Complaints and enquiries should be taken up with the retailer who sold the goods or with the manufacturer. They might not realise that their claims risk breaching the law.
Otherwise you can contact the ACCC at its offices in each capital city as well as Townsville and Tamworth.
The ACCC's guide to Country of origin claims and the Trade Practices Act is available free from all ACCC offices or on its website www.accc.gov.au